FAQ #28 Ocarina does not turn ON

- Check that the USB cable is working and that the USB socket is clean. If in doubt, recharge with another cable if available (check that the cable used has a long micro USB connector like the original to successfully establish the contact).
- Connect Ocarina to a laptop or a charger compatible with Ocarina (see User guide or Quick guide). Make sure they are perfectly connected and that the Ocarina USB plug does not move
- If Ocarina has been discharged for several days, it is recommended to recharge it with a more powerful charger: 5V/2.4A
- After 30 minutes, press the Ocarina button (O) to check if the battery is charging (the battery symbol will flash on the screen). If it does not light up, check the previous points again
- Keep Ocarina under control for a few hours.

Warnings:
- Some computers must be switched ON before being connected to Ocarina or they will not activate recharging, and if they go into stand-by mode they could interrupt it.
- Sometimes, even if the Ocarina battery is almost completely discharged, the screen may indicate that the battery is charged. Ignore this indication and keep Ocarina in charge.
If the problem persists, please open a Help Ticket.